Return & Refund Policy

Return & Refund Policy – glambodycandy.com

We offer a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

Eligibility:

  • Item must be in the same condition as received: unworn/unused, with tags, in original packaging.

  • Receipt or proof of purchase is required.

How to start a return:
Contact us at glambodycandy@gmail.com.
Return address: 10423 Valley Blvd, El Monte, CA 91731, USA.
Once approved, we’ll provide a return shipping label and instructions.
Items sent without prior return request will not be accepted.

Damages & Issues:
Please inspect your order upon arrival and email us immediately if the item is defective, damaged, or incorrect. We will resolve the issue promptly.

  • Sale items or gift cards
    If unsure, contact us before purchasing.

Exchanges:
The fastest way to exchange is to return the original item, then place a new order once the return is accepted.

EU 14-Day Cooling-Off Period:
For EU orders, you may cancel or return within 14 days without giving any reason. Item must be unworn/unused, with tags, in original packaging, and proof of purchase provided.

Refunds:
Once your return is received and inspected, we’ll notify you of approval. Approved refunds will be processed to your original payment method within 10 business days.
Processing times may vary by bank or card issuer.
If more than 15 business days pass after refund approval, contact us at glambodycandy@gmail.com